...
- Login to the BCM Element Manager.
- On the Task Navigation Panel, click the tab.
- Click on .
- Click on .
- On the right-hand side the Call Detail Recording window will appear.
In the Call Detail Recording window, configure the options as below:
SMDR field Value Format Norstar Report Type All Language English Date Format MM/DD/YY Header Format Line/Station Filter Type All Feature Code F9 Leave as default Minimum Call Duration Leave as default Hospitality Records Leave as default Include DNIS Info Enable Include CLID with call type Enable Include Long CLID Leave as default Use answer supervision Leave as default Display connection character Leave as default Suppress digits after connect Leave as default Maximum digits after connect Leave as default
HTML |
---|
<a id="info"></a> |
CDR User
To enable TIM Plus to connect to your Avaya BCM v4.x+, you will need to create a CDR User in your phone system. This can be configured within your Business Communications Manager Unified Manager appliction, under the System options.
Configuring TIM Plus
Below you will find steps on how to configure TIM Plus to collect the SMDR data from your Avaya BCM:
...