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Please contact Technical Support to obtain the support files:
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Configuring SMDR
The Avaya EuroGeneris has multiple outputs SMDR outputs. To configure the CDR output you will need to speak to your system maintainer. TIM Plus requires the SMDR output to be set to customized and the format should be Format 5 rows 80 columns.
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<hr/> <p>These instructions should assist in configuring your Avaya EuroGeneris to work with TIM Plus. If you are not familiar with PBX configuration, please contact your system maintainer.</p> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh" width=158>Connection information</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd"><b>Connection type</b></td> <td class="confluenceTd"><b>Serial Output: </b> As the Avaya EuroGeneris sends CDR information via a serial connection which is located on Avaya EuroGeneris unit itself, you will need to directly connect a serial cable from the Avaya EuroGeneris to the PC that NetPBX is installed and running on. </td> </tr> <tr> <td class="confluenceTd"><b>Cable configuration</b></td> <td class="confluenceTd">Null-mode/Crossover or Straight-through. Please check your Avaya EuroGeneris manual. </td> </tr> </tbody> </table> <h2>Configuring CDR</h2> <p>The Avaya EuroGeneris has multiple outputs for CDR. To configure the CDR output you need to speak to your system maintainer. You need to inform them that the CDR output should be set to <span class="keyword">customized</span> and the format should be <span class="keyword">Format 5 rows 80 columns</span>.</p> <h2>Configuring TIM Plus</h2> <p>Below you will find steps on how to configure TIM Plus to listen for SMDR data from your Avaya EuroGeneris:</p> <ol> <li>Browse to TIM Plus as normal and login with your credentials.</li> <li>Click on the <span class="button no_margin">Directory</span> tab.</li> <li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span>or create a new site and click <span class="button no_margin">Properties</span>.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/avaya_eurogeneris_1.png" alt="Avaya EuroGeneris" /> <li>Within the <span class="reference">Site Properties</span> window, select <span class="keyword">Avaya EuroGeneris</span> from the <span class="reference">PBX model</span> drop-down list.</li> <li>In the <span class="reference">Connection method</span> field select <span class="keyword">No connection required</span> from the drop-down list.</li> <li>Finally, click on the <span class="button no_margin">Save</span> button.</li> </ol> |