...
Connect to your PBX via telnet and follow the steps below:
- Applications (
Buttonmacro |
---|
Label | Enter). - Accounting (
Buttonmacro |
---|
Label | Enter). - Review/Modify (
Buttonmacro |
---|
Label | Enter). - All instance Instance (
Buttonmacro |
---|
Label | F1). - Realtime ticket outputOutput: Set this to
Keywordmacro |
---|
Label | ethernet. Note that if you don't have appropriate license, you can only select V24 (serial) here. - Save changes and exit.
The table below presents a summary of data output from Alcatel:
...
Once NetPbx is configured and collecting data, log on to TIM Plus as usual and apply the following settings:
- Click on the
Buttonmacro |
---|
Label | Directory tab. - Click on the site configured during the setup wizard and click
Buttonmacro |
---|
Label | Properties.
Within the window, select the Keywordmacro |
---|
Label | Alcatel OmniPCX Enterprise |
---|
|
from the drop-down list.
Screenshotmacro |
---|
Border | false |
---|
URL | http://docs.call-logger.com:8090/download/attachments/4817042/alcatel_omnipcx_enterprise_2.png |
---|
|
In the field, select the Keywordmacro |
---|
Label | No connection required |
---|
|
- Within the Site Properties window, select Alcatel OmniPCX Enterprise from the PBX model drop-down list.
- In the Connection method field select No connection required from the drop-down list.
- Click on the
Buttonmacro |
---|
Label | Save button to apply the settings.
...
If your Alcatel OmniPCX Enterprise has been configured to send the data via TCP/IP, follow the steps below to configure TIM Plus:
- Click on the
Buttonmacro |
---|
Label | Directory tab.Selec - Click on the site site configured during the setup and clik .Within the window, select
Keywordmacro |
---|
Label | Alcatel PmniPCX Enterprise |
---|
|
from the drop-down list.
Screenshotmacro |
---|
Border | false |
wizard and click Properties.
Screenshotmacro |
---|
URL | http://docs.call-logger.com:8090/download/attachments/4817042/alcatel_omnipcx_enterprise_1.png |
---|
|
In the field, select Keywordmacro |
---|
Label | Actively connet to PBX |
---|
|
- Within the Site Properties window, select Alcatel OmniPCX Enterprise from the PBX model drop-down list.
- In the Connection method field select Actively connect to PBX from the drop-down list.
- In the
Referencemacro |
---|
Label | Host field enter the IP Address of your Alcatel OmniPCX Enterprise. - In the
Referencemacro |
---|
Label | Port field enter in Keywordmacro |
---|
Label | 2533. - Leave the
Referencemacro |
---|
Label | Username and Referencemacro |
---|
Label | Password fields blank. - In the
Referencemacro |
---|
Label | Connection script field select Keywordmacro |
---|
Label | Alcatel OmniPCX Enterprise 7.1+ from the drop-down list. - Finally, click on the
Buttonmacro |
---|
Label | Save button.
HTML |
---|
<hr/>
<p>These instructions should assist in configuring your Alcatel OmniPCX Enterprise to
work with TIM Plus. If you are not familiar with PBX
configuration, please contact your system maintainer.</p>
<table class="confluenceTable">
<tbody>
<tr>
<th class="confluenceTh" width=158>Connection information</th>
<th class="confluenceTh">Description</th>
</tr>
<tr>
<td class="confluenceTd"><b>Connection type</b></td>
<td class="confluenceTd"><b>Serial Output or IP: </b>
If you have configured the Alcatel OmniPCX Enterprise to send the SMDR information via a serial connection, you will need to directly connect a serial cable from the Alcatel OmniPCX Enterprise to the PC that
NetPBX is installed and running on.
</td>
</tr>
<tr>
<td class="confluenceTd"><b>Cable configuration</b></td>
<td class="confluenceTd">Straight-through.
</td>
</tr>
<tr>
<td class="confluenceTd"><b>IP method</b></td>
<td class="confluenceTd">TIM Plus makes a connection to the Alcatel OmniPCX Enterprise, however you will need to purchase a license from your PBX maintainer for the Alcatel OmniPCX Enterprise to output SMDR
via TCP/IP.
</td>
</tr>
</tbody>
</table>
<h2>Configuring your SMDR</h2>
<p>Below you will find instructions from the Alcatel OmniPCX Enterprise manual on how to configure the SMDR output via serial or TCP/IP. These instructions are taken from the Alcatel OmniPCX Enterprise manual:</p>
<p>Connect to your PBX via telnet and follow the steps below:</p>
<ol>
<li>Applications (<span class="button no_margin">Enter</span>)</li>
<li>Accounting (<span class="button no_margin">Enter</span>)</li>
<li>Review/Modify (<span class="button no_margin">Enter</span>)</li>
<li>All Instance (<span class="button no_margin">F1</span>)</li>
<li>Realtime ticket Output: Set this to <span class="keyword">ethernet</span>. Note that if you don't have appropriate license, you can only select V24 (serial) here.</li>
<li>Save changes and exit</li>
</ol>
<p>The table below presents a summary of data output from Alcatel:</p>
<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/alcatel_pbxs.png" alt="Alcatel PBXs" />
<h2>Configuring TIM Plus</h2>
<p>Below you will find steps on how to configure TIM Plus to listen for SMDR data from your Alcatel OmniPCX Enterprise:</p>
<ol>
<li>Browse to TIM Plus as normal and login with your credentials.</li>
<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
<li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span> or create a new site and click <span class="button no_margin">Properties</span>.</li>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/alcatel_omnipcx_enterprise_1.png" alt="Alcatel OmniPCX Enterprise" />
<li>Within the <span class="reference">Site Properties</span> window, select <span class="keyword">Alcatel OmniPCX Enterprise</span> from the <span class="reference">PBX model</span> drop-down list.</li>
<li>In the <span class="reference">Connection method</span> field select <span class="keyword">Actively connect to PBX</span> from the drop-down list.</li>
<li>In the <span class="reference">Host</span> field enter the IP Address of your Alcatel OmniPCX Enterprise.</li>
<li>In the <span class="reference">Port</span> field enter in <span class="keyword">2533</span>.</li>
<li>Leave the <span class="reference">Username</span> and <span class="reference">Password</span> fields blank.</li>
<li>In the <span class="reference">Connection script</span> field select <span class="keyword">Alcatel OmniPCX Enterprise 7.1+</span> from the drop-down list.</li>
<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
</ol> |