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The Avaya IP Office version 5 or lower uses the Avaya Delta Server software to configure the SMDR output. If you don't have a copy of the Avaya Delta Server, you should be able to get this from your Avaya Administration CD, otherwise speak to your system maintainer and they should be able to supply you with a copy of the software. The Avaya Delta Server is known to be backward compatible with older version of the Avaya IP Office as far as v3.x.
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Configuring Avaya Delta Server
Below you can find instructions on how to configure the Avaya Delta Server to work with TIM Plus.
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Configuring Avaya Delta Server
Please make sure the CCC Delta Server service is started, and follow the below instructions on how to configure the Avaya Delta Server:
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