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  1. On your programming phone, press the Feature key and then 9* 2 to access the CLI menu.
  2. Press Next and you will see Printer and the current baud rate that the data is sent. If want to change this, select Change and select the new baud rate.
  3. Press Next and you will see Format. Select Change and set it to Norstar.
  4. Press Next and you will see Report. Please leave this as the default which is All.
  5. Now press the Rls button as the programming is complete.
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Installing NetPBX

The Avaya Norstar phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Plus, you will first need to install NetPBX software. For setup instructions, click on the link below:

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