Alcatel 4200-4400e

These instructions help you configure your Alcatel 4400e phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

<a id="Configure the SMDR output"></a>

Configuring your SMDR output

SMDR Output

The Alcatel 4200-4400e phone system sends the SMDR information via a serial connection. The most recents units will already have a .v24 port, but for older units you might need to purchase a .v24 module.

You will need to directly connect a serial cable from the Alcatel 4200-4400e .v24 module to the PC that NetPBX is installed and running on.

See table below for a summary of data output from Alcatel 4200-4400e:-

Download the interface files

1. Visit Tri-Line's Gateway and download the interface files, as shown below:
   

   Screenshotmacro
   Border false URL http://docs.call-logger.com:8090/download/attachments/4817041/alcatel_4400e_2.png

2. Extract the

   Keywordmacro
   Label Alcatel 4400E.ZIP

   file onto the desktop. This should contain the following files: 

   Keywordmacro
   Label Alcatel 4400E.TDT

   .
3. Copy/paste the file into the following location

   Referencemacro
   Label C:\Program Files\Tri-Line\TIM Plus\config

   .

<a id="Install NetPBX"></a>

Installing NetPBX

The Alcatel 4400e phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Plus, you will first need to install the NetPBX software. For setup instructions, click on the link below:

Install and configure NetPBX

<a id="Configure TIM Plus"></a>

Configuring TIM Plus

Once NetPBX is configured and collecting data, log on to TIM Plus as usual and apply the following settings:

1. Click on the Directory tab.
2. Click on the site configured during the setup wizard and click Properties.
   

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   Border false URL http://docs.call-logger.com:8090/download/attachments/4817041/alcatel_4400e_1.png

3. Within the Site Properties window, select Alcatel 4400e from the PBX model drop-down list.
4. In the Connection method field, select No connection required from the drop-down list.
5. Click on the Save button to apply the settings.