Avaya BCM v4.x+

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1. Login to the BCM Element Manager.
2. On the Task Navigation Panel, click the Configuration tab.
3. Click on Telephony.
4. Click on Call Detail Recording.

5. On the right-hand side the Call Detail Recording window will appear.

6. In the Call Detail Recording window, configure the options as below:

    

   SMDR field	Value
   Format	Norstar
   Report Type	All
   Language	English
   Date Format	MM/DD/YY
   Header Format	Line/Station
   Filter Type	All
   Feature Code F9	Leave as default
   Minimum Call Duration	Leave as default
   Hospitality Records	Leave as default
   Include DNIS Info	Enable
   Include CLID with call type	Enable
   Include Long CLID	Leave as default
   Use answer supervision	Leave as default
   Display connection character	Leave as default
   Suppress digits after connect	Leave as default
   Maximum digits after connect	Leave as default

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CDR User

To enable TIM Plus to connect to your  Avaya BCM v4.x+, you will need to create a

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