Avaya IP Office up to v5

...

Open your web browser and type the following in the address bar: http://127.0.0.1:8080.
Check that the Avaya Delta Server is connected to your Avaya IP Office, by verifying the Comms Status; this should display Comms Restored. Alternatively, select the Comms option from the left-hand side meny, and click on the Search button. When the system find your Avaya IP Office unit, select it from the Connection drop-down list and click Apply. This should connect the Avaya Delta Server to the Avaya IP Office unit selected.
Click on the SMDR option from the left-hand side menu and configure each of the fields on the SMDR screen as shown in the image below:
Screenshotmacro
Border false
URL http://docs.call-logger.com:8090/download/attachments/4817073/avaya_ip_office_1.png
Now click on the apply button for the changes to take effect.

HTML
<a id="Configure TIM Plus"></a>

...

Log on to TIM Plus and click on the Directory tab.
Click on the site configured during the setup wizard and click Properties.
Screenshotmacro
Border false
URL http://docs.call-logger.com:8090/download/attachments/4817073/avaya_ip_office_2.png
Within the Site Properties window, select Avaya IP Office from the PBX model drop-down list.
In the Connection method field, select Actively connect to PBX from the drop-down list.
In the Host field, enter the IP Address of the Avaya Delta Server.
In the Port field, enter in 8082.
Leave the Username and Password fields blank.
In the Connection script field, select Avaya IP Office from the drop-down list.
Finally, click on the Save button.

HTML

<hr/>
<p>These instructions should assist in configuring your Avaya IP Office to 
work with TIM Plus. If you are not familiar with PBX 
configuration, please contact your system maintainer.</p>

<table class="confluenceTable">
	<tbody>
		<tr>
			<th class="confluenceTh" width=158>Connection information</th>
			<th class="confluenceTh">Description</th>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Connection type</b></td>
			<td class="confluenceTd">IP</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>IP Method</b></td>
			<td class="confluenceTd">You will need to install the Avaya Delta Server, we recommend that you use v5.2.32 as a minimum. TIM Plus will connect to the Avaya Delta Server application via TCP/IP on a specific 
			TCP port. It is recommended that TIM Plus and the Avaya Delta Server are on the same machine.
			</td>
		</tr>
	</tbody>
</table>

<h2>Configuring Avaya Delta Server</h2>

<p>If you don't already have a copy of the Avaya Delta Server, 
you can get a copy from the Administration CD. If you don't have 
this, you will need to speak to your system installer/maintainer and 
they should be able to supply you with it.</p>

<p>The Avaya Delta Server is known to be backward compatible with older version of the Avaya IP Office as far as v3.x.</p>

<p>Please make sure the CCC Delta Server service is started, and follow 
the below instructions on how to configure the Avaya Delta Server:</p>

<ol>
	<li>Open your web browser and type in the following in to the address bar: <span class="keyword">http://127.0.0.1:8080</span>.</li>
	<li>Check that the Avaya Delta Server is connected to your Avaya IP Office. To do this, you need to look at the <span class="reference">Comms Status</span>, it should say <span class="keyword">Comms Restored</span>. 
	If it doesn't then you need to click on the <span class="button no_margin">Comms</span> link on the left-hand side, then click on the <span class="button no_margin">Search</span> button and once it finds your Avaya IP 
	Office unit select it from the <span class="reference">Connection</span> drop-down list and click on the <span class="button no_margin">Apply</span> button. This should connect the Avaya Delta Server to the Avaya IP Office 
	you selected.</li>
	 <li>Now click on the <span class="button no_margin">SMDR</span> option on the left-hand side.</li>
	<li>You will need to configure each of the fields on the SMDR screen as shown in the image below:</li>
	<img src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/avaya_ip_office_1.png" alt="Avaya IP Office" />
	<li>Now click on the <span class="button no_margin">apply</span> button.</li>
</ol>

<h2>Configuring TIM Plus</h2>

<p>Below you will find steps on how to configure TIM Plus to listen for SMDR data from your Avaya IP Office v5:</p>

<ol>
	<li>Browse to TIM Plus as normal and login with your credentials.</li>
	<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
	<li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span>or create a new site and click <span class="button no_margin">Properties</span>.</li>
	<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/avaya_ip_office_2.png" alt="Avaya IP Office v5" />
	<li>Within the <span class="reference">Site Properties</span> window, select <span class="keyword">Avaya IP Office</span> from the <span class="reference">PBX model</span> drop-down list.</li>
	<li>In the <span class="reference">Connection method</span> field select <span class="keyword">Actively connect to PBX</span> from the drop-down list.</li>
	<li>In the <span class="reference">Host</span> field enter the IP Address of the Avaya Delta Server.</li>
	<li>In the <span class="reference">Port</span> field enter in <span class="keyword">9000</span>.</li>
	<li>Leave the <span class="reference">Username</span> and <span class="reference">Password</span> fields blank.</li>
	<li>In the <span class="reference">Connection script</span> field select <span class="keyword">Avaya IP Office</span> from the drop-down list.</li>
	<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
</ol>

Avaya IP Office up to v5

Versions Compared

Old Version 21

New Version 22

Key