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- Login to your Avaya IP Office unit using the Avaya IP Office Manager.
- On Click on from the left-hand side , click on menu and select your Avaya IP Office unit.
- On the right-hand side, click on the tab.
- From the Output drop-down menu, select SMDR only. The SMDR section will now become active at the bottom of the page.
- In the IP Address field, enter the IP address of the machine that TIM Plus is installed on.
- In the TCP Port field, enter the TCP port number that you want to send the your SMDR data to be sent to. You can use any free TCP port, we would recommend starting from 9000 and increment it per each unit of Avaya IP Office system that will send SMDR data to TIM Plus.
In the Records to Buffer option, increase the value to maximum available.
- For the Call Splitting for Diverts option, please check the box.
- Click on the button, then save and merge the configuration for the settings to take effect.
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