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The information you will see on this screen is relevant only to the area you've been granted access to, for example:
- If you are a site administrator, the graphs, live call view and any other call-related information will be derived from calls that happened only on your own site and not those from any other sites within the system.
- If your login account is restricted to a specific user group (department), the statistics you will see on the screen will contain call information related only to users within that specific group.
The dashboard consists of a Function bar and three main panels.
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The tabs on the Function bar may vary depending on your access level e.g. some users may not be able to view the tab. The panels are as follows: |
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<p>After successfully logging in, the following <span class="reference">Dashboard</span> screen will be
displayed. All of the information you see on this screen is relevant
only to the area to which you've been granted access.</p>
<p>For example, if you are a site administrator, the graphs, live call
view, and any other call-related information will be derived only from
calls that happened on your own site, but not those from any other sites
that the system may be configured to log.</p>
<p>Similarly, if your login is that of a user group (department) manager,
the management information you see will represent only those calls that
are related to users within your group.</p>
<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/dashboard_overview.png" alt="Dashboard overview" />
<p>The dashboard consists of a Function bar and three main panels. The tabs
on the Function bar may vary depending on your access level e.g. some
users may not be able to view the <span class="button">Directory</span> tab. The panels are as
follows:</p>
<ul>
<li><a href="Summary graphs">Summary graphs</a></li>
<li><a href="Quick call search">Quick call search</a></li>
<li><a href="Most recent calls">Most recent calls</a></li>
</ul>
<p>The next sections describe these in more detail.</p> |