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The information you see on this screen is relevant only to the area which you've been granted access to. For example: - If you are a site administrator, the graphs, live call view and any other call-related information will be derived from calls that happened only on your own site and not those from any other sites within the system.
- If your login account is restricted to a specific user group (department), the statistics you will see on the screen will contain call information related only to relate only to the call information for the users within that specific particular group.
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The dashboard consists of a Function bar and three main panels. The tabs on the Function bar may vary depending on your access level (e.g. some users may not be able to view the Directory tab. The panels are as follows:
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