Panasonic KX-TDA/E/NCP500/1000 - Serial connection

These instructions help you configure your Panasonic KX-TDA/E phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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Configuring the SMDR output

Below you will find instructions on how to configure your Panasonic KX-TDA/E to output SMDR to TIM Plus. You will need to do this from the Panasonic Maintenance Console program:

1. Log in to the Panasonic Maintenance Console program.
2. Click on the 11.Maintenance tab from the left-hand side menu.
3. Next, click on the SMDR tab and configure the options as shown below:
   

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4. Click on the SMDR Options tab and configure the options as below:
   

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5. Click on the Apply button to save the changes.

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Installing NetPBX

The Panasonic KX-TDA/E phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Plus, you will first need to install the NetPBX software. For setup instructions, click on the link below:

Install and configure NetPBX

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Configuring TIM Plus

Once NetPBX is configured and collecting data, log on to TIM Plus as usual and apply the following settings:

1. Click on the Directory tab.
2. Select the site configured during the setup wizard and clickProperties.
   

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3. Within the Site Properties window, select Panasonic KX Family from the PBX model drop-down list.
4. In the Connection method field, select No connection required from the drop-down list.
5. Click on the Save button to apply the settings