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If you would like to exclude short calls from your report, enter the duration below which you'd like to ignore calls. If you would like to exclude very short calls (e.g. calls below 3 seconds), simply enter the number 

Keywordmacro
Label3
in the box provided:

Reporting_filterscreenshotmacro
FilterIgnore missed calls shorter than
Value3

 

 

 

 

 

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URL/download/attachments/4817245/ignore_missed_calls.png

Report format

This section allows you to choose the output format of your report. To select the desired format, click on the drop-down list and choose from the available options: Web, PDF, Excel, CSV and XML. More details about each report format are available in the Setting the report format section above.

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<a id="Creating the report"></a>

Creating the report

 

When you have chosen a reporting period, and are happy with your selections, you have two options:

  • Run the report now
  • Schedule for future delivery
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<a id="The report's results"></a>

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