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  • the report title
  • the date and time of the report
  • the name of the report, if applicable

To view details of any filters or selection parameters used in creating this report, simply click on

Referencemacro
LabelAbout this report
  at the top right of the page.

The

Referencemacro
LabelWeb
format allows for complete flexibility when viewing any report. All headers are clickable allowing you re-arrange the report layout in seconds, to sort the calls in ascending or decending order based on the header clicked. To view details of any filters or selection parameters used in creating this report, simply click on
Referencemacro
LabelAbout this report
on the top-right corner of the page.

 

The main report body consists of two parts: a graph and a table.

The graph is a quick and easy indication of your line usage, broken down into half - hour timeslots. The percentage on the y-axis shows the number of lines utilised. The x-axis shows the start point of each hour of the day. The bars on the graph are coloured to show the maximum number of trunks busy in each particular half-hour (light red), overlaid by a bar showing the average number of trunks busy in the same period (dark blue).

The table shows the actual data for each half hour of the day. It also splits the data into maximum lines busy and average lines busy as well as providing a total for all types of calls. The table holds the following information for each half-hour period:

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