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The report's results will consist of a breakdown of calls grouped by account code, according to the parameters you've selected.

If you select Web WEB as the output format, this report will appear as shown in the screenshot below. To view the details of any filters or parameters applied to the report, you can click on the About this report link on the top-right corner of the page.

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URL/download/attachments/4817245/account_summary_1.png

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format is the most flexible of all reports. All headers are clickable, allowing you to rearrange the report's layout in seconds, to sort the calls in ascending or decending order, based on the header clicked. To view the details of any filters or parameters applied to the report, click on the About this report link on the top-right corner of the page.

The headers of this report are as follows:

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In the above example, the numbers "52003", "52004" etc. represent the account code.

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link on the top-right corner of the page.

If you would like to go back and view any report for a larger section of the organisation, simply click on the appropriate link in the breadcrumb as shown below:

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