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The larger, darker red dots represent your busier periods, while the smaller greener dots, the quieter periods.
This report is truly interactive. To see how many calls for any period, simply float over it to see more details. Also, to see more details for any of the time slots, click on one of them, and details of all calls contained within this period are shown as follows:-
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All calls are shown on the front page and clear colour coded tabs allow you to easily sort by call type (e.g. inbound, outbound etc.).
If you would like to go back and view any report for a larger section of the organisation, simply click on the appropriate link in the breadcrumb as shown below:
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