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PBX

The properties displayed in under the PBX section

Tabmacro
LabelPBX
tab will vary in accordance with the connection method supported by your telephone system. Please refer to the the Connecting to your PBX section above for detailed information about each particular PBX model.

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FieldDescription
Client IPEnter the IP address of the device that sends the SYSLOG events.

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Options

 The 

 

Tabmacro
LabelOptions
tab enables you to keep a local backup of data received, timestamp incoming call records and delay processing of call records. These options are explained in more detail below.

Screenshotmacro

Save a backup of any data recieved from this PBX

By default, we save a backup of the data received from the PBX in case this requires to be reprocessed at a later stage (e.g. your database becomes corrupt or someone accidentally deletes calls from the system).

To save a backup of the CDR data, type the location of the folder you want to store the files; by default, the following is provided {app}\backup\backup-{year}-{month}-{day}.{uiv}. The {..} represent the system variables which are explained in more detail in the table below:

ItemDescription
appThis variable is the installation path for where TIM Plus is installed.
yearThis will enter the year the data was captured so that it is easily recognisable later. It can be used to create sub-folders which contain this information or filenames.
monthThis will enter the month the data was captured so that it is easily recognisable later. It can be used to create sub-folders which contain this information or filenames.
dayThis will enter the day the data was captured so that it is easily recognisable later. It can be used to create sub-folders which contain this information or filenames.
uivThe UIV represents the unique ID associated to each site.

Timestamp received data

Some PBXs do not always output the date and time for the call records. This option allows you to timestamp all data received.

Binary data

This option is used only for PBXs that send the data in binary format (e.g. ISDX telephone system). When the

Referencemacro
LabelBinary data
option is ticked, we don't add a new line after each data batch we receive. This prevents data corruption.

Delay processing of received data by { }ms

This option is used when the switch/network/PC has a really slow connection and TIM Plus needs to wait x milliseconds before it attempts to process the data. This is to ensure that all data is received before processing.

 

HTML
<p>To configure the Site's properties, simply select it and click on the <span class="button">Properties</span> button, at the top right-hand side of the Sites panel, as shown below:</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/sites_5.png" alt="Sites properties" />

<p>The following configuration screen will appear:</p>

<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/sites_6.png" alt="Sites properties" />

<p>In the next pages, all the tabs of the above window are explained.</p>