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Screenshotmacro
Borderfalse
URL/download/attachments/4817891/user_groups_telephony.png

 

  • Keywordmacro
    LabelDo not log
    - Calls neither logged nor recordings accessible.
  • Keywordmacro
    LabelDo not record
    - Calls logged but recording available for 24 hours (or sooner if set as such. The wait time is a system-wide setting that can be altered in the Registry, if someone doesn't want recordings hanging around.)
Info

If a call is set

to do

to Do not log, the recording is still there (on lineside recording) and is never deleted, but the recording is never accessible because there will never be an associated call log to click on!

You may also exclude all users in any group from Call Statistics. When a group is excluded from Call Statistics, their calls are logged but not included in any 

Referencemacro
LabelStats Points
,therefore they will not be shown in any wallboards.

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