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This will open a new window containing several options you can configure for each group. Each option will be explained below.
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the properties of your User group:-
General
Each User group requires a name by which it can easily be identified. This is normally related to the name by which it is referred to in your organisational directory (e.g. Accounts, Sales, IT etc)
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| Field | Description |
|---|---|
| Name | Simply type the name by which you would like to identity the User group. |
| Pilot/Hunt number | Simply type the pilot/hunt number associated with this group. |
Telephony
In the Telephony section, you can decide whether you would like to exclude the entire group from having their calls logged and/or recorded (assuming a Magic box in place to allow recording).
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