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This section is applicable onlt if you have a call recording option in place. If your trunk is part of an ISDN group, it can be ignored. If the trunk is part of a Private circuit, you will need to turn this on, by tickink the box next to it. 

Telephony

 

 

The 

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LabelTelephony
option allows you to decide whether you would like to exclude the Channel group from having calls logged and/or recorded against it (assuming a Magic box in place to allow recording). If you do not want calls for this channel group logged, recorded or included in call statistics, tick the box provided:

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URLhttp://docs.tri-line.com:8090/download/attachments/4817893/channel_group_properties_2.png

Info

If channels are excluded from call statistics, they will NOT be counted when looking at call concurrency.

 

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URL/download/attachments/4817893/channel_group_properties_2.png

Tariff

You have the ability to cost different groups of channels at different rates. To change the tariff you would like to apply, simply choose a new tariff from the drop-down menu. Please, note that by default the standard BT tariff is provided.