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<a id="Configuring a Channel group"></a>

Configuring a Channel group

To configure the Channel group's properties, select the group and click on thePropertiesbutton from the top right corner of the panel, as shown below:

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Channels in this group emulate network termination

This section option is applicable onlt only if you have a call recording option in place. If your trunk is part of an ISDN group, it can be ignored. If the trunk is part of a Private circuit, you will need to turn this on, by tickink the box next to it.

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URLhttp://docs.tri-line.com:8090/download/attachments/4817893/channel_group_properties_2.png

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NOTE: If channels are excluded from call statistics, they will NOT not be counted when looking at call concurrency.

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