Avaya BCM up to v3.x

These instructions help you configure your Avaya BCM phone system (up to v3.x) to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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Configuring your SMDR output

Below you will find instructions on how Follow the steps below to configure your Avaya BCM (up to v3.x) to output SMDR to TIM Plus:

1. Open your Business Communications Manager Unified Manager.
2. Click on the Services tree node.
3. Click on the Call Detail Recording node.
4. On the right-hand side panel the Summary window will appear. Make sure that the Status is up. If it isn't click on the Status drop-down list and select Up.Now on the left-hand side, click on Report Parameters Ensure that 

   Keywordmacro
   Label Up

    is selected in the

   Referencemacro
   Label Status

    drop-down list.

5. Select the Report Parameters tree node and configure the fields as per shown below:

   SMDR field	Value
   Format	Norstar
   Report Type	All
   Language	English
   Report Filter	All

6. On the left-hand side, click on Select the Report Options tree node and configure the fields as per shown below:

   SMDR field	Value
   Date Format	MM/DD/YY
   Header Format	Line/Station
   DNIS Info	Enabled
   Connection Char	Leave as default
   Clip File Schedule	Leave as default
   Clip File Size	Leave as default
   CDR Disk Space Limit	Leave as default

7. For the Market Parameters settings, please leave as the system defaults.
8. For the Prefix Bin Options setting please leave as the system defaults.
9. Once you have completed the above changes, click on Configuration in the file menu and then click on Commitchoose

   Buttonmacro
   Label Commit

    from the Configuration file menu.

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To enable TIM Plus to connect to your  your Avaya BCM v3.x, you will need to create a CDR Userin your phone system. This can be configured within your Business Communications Manager Unified Manager appliction, under the System options in the System options of your BCM Unified Manager configuration utility. The Avaya BCM v3.x connection requires the DCOM service to be enabled on the machine running TIM Plus to use the Microsoft DCOM object. As the Microsoft has increased the security in DCOM after . Following the introduction of enhanced security in Windows XP Service Pack 2, the username and password for the

<a id="Configure TIM Plus"></a>

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