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To enable TIM Plus to connect to your Avaya BCM, you need to create a
under the
option in the
Business Communications Manager BCM Unified Manager configuration utility.
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Configuring TIM Plus
Below you will find steps on how Follow the steps below to configure TIM Plus to collect the SMDR data from your Avaya BCM:
- Log on in to TIM Plus and click on the Directory tab.
- Select the site you configured during the setup wizard and click Properties.
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- Within the Site Properties window, select Avaya BCM from the PBX model drop-down list.
- In the Connection method field, select Actively connect to PBX from the drop-down list.
- In the Host field, enter the IP address of your Avaya BCM.
- In the Port field, enter in 4000.
- In the Username field, enter in CDR User.the username of the CDR user you configured in the BCM Unified Manager utility (above)
- In the Password field, enter in CDR User againthe password for the CDR user.
- In the Connection script field, select Avaya BCM v3 from the drop-down list.
- Click on the Save button to apply the settings.
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