Avaya EuroGeneris

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The Avaya EuroGeneris has multiple outputs SMDR outputsoutput options and formats. TIM Plus requires the SMDR output type to be set to customized and the format should be to Format 5 rows 80 columns. For more information about the output and configuration of your SMDR data, please contact your phone system maintainer.

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The Avaya EuroGeneris phone system sends SMDR information via a serial connection. To collect the data from the serial port and sent send it to TIM Plus, you will first need to install the NetPBX software. For setup instructions, click on the link below:

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Once NetPBX is configured and collecting data, log on in to TIM Plus as usual and apply perform the following settingssteps below:

1. Click on the Directory tab.
2. Click on Select the site you configured during the setup wizard and click Properties.
   

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3. Within the Site Properties window, select Avaya EuroGeneris from the PBX model drop-down list.
4. In the Connection method field, select No connection required from the drop-down list.
5. Click on the Save button to apply the changes.
   
   

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