Panasonic KX-TDA/E/NCP500/1000 - Serial connection

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Configuring the SMDR output

Below you will find instructions on how Follow the steps below to configure your Panasonic KX-TDA/E to output SMDR to TIM Plus. You will need to do this from the Panasonic Maintenance Console program:

1. Log in to the Panasonic Maintenance Console program.
2. Click on the 11.Maintenance tab from the left-hand side menu.
3. Next, click Click on the SMDR tab and configure the options as shown below:
   

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4. Click on the SMDR Options tab and configure the options as shown below:
   

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5. Click on the Apply button to save the changes.

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The Panasonic KX-TDA/E phone system sends SMDR information via a serial connection. To collect the call logging data from the serial port and send it to TIM Plus, you will first need to install the NetPBX software. For setup instructions, click on the link below:

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Once NetPBX is configured and collecting data, log on in to TIM Plus as usual and apply perfom the following settingssteps below:

1. Click on the Directory tab.
2. Select Choose the site configured during the setup wizard you want to configure and clickProperties.
   

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3. Within In the Site Properties window, select Panasonic KX Family from the PBX model drop-down list.
4. In the Connection method field, select No connection required from the drop-down list.
5. Click on the Save button to apply the settings