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If you want to produce a bill consisting of all chargeable calls made using a particular account code, enter this the code in the field provided.
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To report on more than one account code at a time, you can use a comma to separate the entries.
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The Caller Line Identification (CLI) is a phone number that calls your organisation. This ; this is sometimes withheld by the person making the call. You may can choose to report on calls from a particular CLI or from numbers beginning with a particular sequence of digits. For example, for calls from Tri-Line you would enter 02072652600.
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This filter accepts the comparison operators ! and * (e.g. to exclude calls from Tri-Line, you would use enter !020726526*). To report on more than one CLI, user use a comma to separate the entries.
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To filter calls to a specific number, type the number that was dialled in the field provided. The dialled number can be a number that you dial out, or a DDI number within your organisation that is being was dialled to reach a one particular extension or hunt group.
To filter calls to a specific area, a partial number may be entered (e.g.
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In the above example, the filter will look for calls longer than 1800 seconds (30 minutes). Alternatively, you may want to exclude calls below a certain threshold (, e.g. below 3 seconds).
LCR code
If you are using Least Cost Routing (LCR), you may want to filter your results the by LCR code , in order to check a bill from your LCR provider. To do this, enter the LCR code in the box provided.
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This option allows you to filter calls based on their response time.The results will be filtered according to the response time threshold that you define in the field provided field. The threshold you specify will be measured in seconds.
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This option allows you to filter calls based on the start time of the call, which is, basically, the time of day the call started. Enter your preferred start time in the field provided, using the following format hh:mm:ss.
For example, if you want your results to include calls logged after 10 a.m. only, you need to enter
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If you want to filter your results by a trunk access code, enter this in the field provided. For example, to exclude all calls with access code 9, add
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