Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Running this report over longer periods increases the reliability of its results.You can opt to exclude weekends, when perhaps not many calls are being made or received, and so as not to you don't distort the averages. You can also concentrate on only incoming or outgoing calls, if preferred.

Screenshotmacro
Borderfalse
URL/download/attachments/4817246/busy_channels_1.png

...

Screenshotmacro
Borderfalse
URL/download/attachments/4817244/entity_general.png

Site

TIM Plus will allow allows you to log information from up to five sites. If you want to report on a particular site, select your preferred site from the drop-down list, alternatively leave the default settings setting as All sites.

Reporting_filter
FilterSites
ValueAll sites

 

Tip

The username and password you have been allocated might be restricted to a specific site or group. If you need additional permissions, please contact your system administrator.

Group

There is no limit to on the number of groups you can create on one site. Groups, like sites are available as a drop-down list. You can choose to report on a specific group or leave the default setting as All groups.

...

Please note that the drop-down list for each group will appear only if a site has is already been selected.

User

Once a site and group has been selected, you can also choose to report on a particular user from the drop-down list or, or you can leave the default setting as All users.

...

If you want to produce a bill consisting of all chargeable calls made using a particular account code, enter this the code in the field provided. 

...