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This filter allows you to define the type of call you want to report on. To , in terms of where the call originated and where it was delivered, e.g. incoming, outgoing, internal, etc. To report on all callstypes of call, set this to All calls.
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If you use more than one carrier, you can limit the results to include only calls that were made using a specific carrier. For all carriers, set as All carriers.
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CLI
The Caller Calling Line Identification (CLI) is a phone number that calls your organisation. This is sometimes withheld by the person making the callthe telephone number of the remote caller in an incoming call scenario.
You can report on calls that originate from a particular specific CLI or from numbers beginning with those whose CLI matches a particular CLIpattern of digits. For example, for to report on all incoming calls from Tri-Line, you would could enter 02072652600.
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This filter accepts the comparison operators ! and * (e.g. You can use the ! symbol to explicitly exclude a CLI from the report's results, and/or the
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Cost
If you want to add a filter for call costs, type in the cost you wish to defineYou can define a cost filter to include calls above or below specific prices by entering your criteria, as shown below. :
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This filter allows you to You can specify a range (-) or use comparison operators (by using the
symbol and, to specify limits, use the comparison operators, >, <, ! and *)and Referencemacro Label -
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Destination
If you want to filter calls to a specific, known destination, you can type the name of the destination in the field text box provided. This filter accepts the comparison operators ! and * symbols for excluding values and specifying partial matches, respectively.
For example, if you want wanted to exclude all calls to France, you could enter
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To filter calls to a specific dialled number, type the number that was dialled it in the text box provided. The dialled number can be a number that you dial out, or a DDI number within your organisation that someone dialled to get to is defined as the number that is dialled (in the case of an outbound call), or the DDI number that the remote party dialled to reach a particular extension or hunt groupgroup (in the case of an inbound call).
To filter calls to a specific area, a partial number may can be entered (e.g. 0033, for for calls to France).
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This filter accepts the comparison operators ! and * (e.g. to exclude calls to 0207 265, enter !0207265* ).You can use the ! symbol to explicitly exclude a dialled number from the report's results, and/or the
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Duration
To filter calls above or below a particular duration, enter the number of seconds and the relevant symbol in the box provided. This filter allows you to specify a range (-) or use comparison operators (>, <, ! and *).
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