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Creating the report
When you have chosen selected a reporting period , and are happy with your selections, you have two options:
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and have chosen any filters and options, you can either run the report immediately by clicking on the
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If you click on the button, the report will run instantly in your chosen format.
If you want to schedule the report to run at a later time, follow the instruction given in the Schedule a report section.
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The report's results
The report's results will consist of this report are presented as a tabular breakdown of calls - grouped by account code , - according to the parameters you've selected.If you select Web as the output format, this report will appear as shown below
:-Below is an example of this report's output in
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As is the case with all reports , the header produced by TIM Plus, each page of the report includes the following information:
- the report's title, e.g. Account Summary
- the date and time of that the report was generated
- the name of the report, if applicable
The
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The headers of this report are as follows:
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In the above example, the numbers "52003", "52004" etc. represent the account code.
To view the details of any filters or parameters applied to the report, click on the About this report link on the top-right corner of the page.
If you would like to go back and view any report for a larger section of the organisation, click on the appropriate link in the breadcrumb, as shown below:
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