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Selecting the reporting entity
The reporting Reporting entity paramater parameter allows you to select which the part of your organisation you want to run the report for (site, extension group, channels or individual extensions)whose calls the report should include, e.g. a site, a group or an individual user.
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Site
TIM Plus allows you to log information from up to five sites. If you want to To report on a particular site, select your preferred site it from the drop-down list , alternatively leave the default setting as or select All sites .
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The username and password you have been allocated might be restricted to a specific site or group. If you need additional permissions, please contact your system administrator. |
Group
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Group
If a site has been selected, you are able to further limit the report's results by selecting a group from the drop-down list.
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Please note that the drop-down list for each group will appear only if a site is selected already.
User
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User
If both a site and group has have been selected, you can also choose to report on further limit the report's results to include calls by a particular user by selecting it from the drop-down list or, you can leave the default setting as All users.
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If your web account is restricted to a specific site or group, only those entities to which you have access will be available in the drop-down lists. |
Once you have set selected the scope of your report's entities, click on thethe button button to set more of the report's features or select thebutton to additional report parameters and options. To run the report immediately without doing so, press the button.s
Selecting the report filters
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