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Once you have selected the scope of your report, click on the button to set additional report parameters and options. To run the report immediately without doing so, press the button.s
Selecting the report filters
You can limit the results of your report by choosing one or more of the following filters:
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Duration
If you want to produce a bill consisting of only chargeable calls that were made using a particular account code, enter the account code in the field provided.
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To report on more than one account code, separate each code using a comma.
Call type
This filter allows you to define the type of call you want to report on, in terms of where the call originated and where it was delivered, e.g. incoming, outgoing, internal, etc. To report on all types of call, set this to All calls.
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Carrier
If you use more than one carrier, you can limit the results to include only calls that were made using a specific carrier.
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If you use only one carrier, there will be no drop-down list available and no option to choose a carrier. |
CLI
Calling Line Identification (CLI) is the telephone number of the remote caller in an incoming call scenario.
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You can use the ! symbol to explicitly exclude a CLI from the report's results, and/or the
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Cost
You can define a cost filter to include calls above or below specific values by entering your criteria, as shown below:
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You can specify a cost range by using the
symbol and, to specify limits, use the comparison operators, >, <, and Referencemacro Label -
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Duration
If you want to filter calls to a specific, known destination, type the name of the destination in the text box provided. This filter accepts the ! and * symbols for excluding values and specifying partial matches, respectively.
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Dialled number
To filter calls to a specific dialled number, type it in the text box provided. The dialled number is defined as the number that is dialled (in the case of an outbound call), or the DDI number that the remote party dialled to reach a particular extension or group (in the case of an inbound call).
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You can use the ! symbol to explicitly exclude a dialled number from the report's results, and/or the
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Duration
To filter calls above or below a particular duration, enter the desired duration in seconds.
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In the above example, the report will return only calls longer than 1800 seconds (30 minutes).
LCR code
To filter your results to include only calls that used a Least Cost Routing (LCR) code, enter it in the text box provided.
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You can use the ! symbol to explicitly exclude a LCR code from the report's results, and/or the
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Response
This option allows you to filter calls based on their response time, measured in seconds. Specify the desired response time threshold in the text box provided.
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You can specify a response time range by using the
symbol and, to specify limits, use the comparison operators, >, <, and Referencemacro Label -
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Start time
This option allows you to filter calls based on the time that the call started. Specify the start time in the text box provided using the hh:mm:ss format.
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Trunk access code
If your telephone system uses trunk access codes to connect calls using specific channels, you can limit your report's results to include only calls made using those codes. Specify the trunk access code in the text box provided.
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