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As is the case with all reports produced by TIM Plus, each page of the report includes the following information:
- the report's title, e.g. Busy Channels
- the date and time that the report was generated
- the name of the report, if applicable
The body of the report consists of a graph and a table.
The graph is a quick and easy indication of your line usage, broken down into half-hour timeslotstime slots. The percentage on the yY-axis shows the number of lines utilised. The x, and the X-axis shows the start point of each hour of the day. The bars on the graph are coloured to light purple show the maximum number of busy trunks at each particular half hour (light purple), overlaid by a bar showing and the overlaid dark-purple ones show the average number of busy trunks busy in the same time period (dark purple).
The table shows the actual data for each half an hour of the day . It and it also splits the data into maximum busy lines busy and average lines busy as well as average busy lines, providing a total for all types of calls. The table holds the following information for each half-hour time period:
| Header | Description |
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| Time slot | The time of day in half-hour periods. |
| Total duration | The total time when trunks were busy, both incoming and outgoing combinedduration of all calls made or received within the time slot shown. |
| Max busy | Shows the maximum number of trunks in use during the time slot shown. |
| Average busy | Shows the average number of trunks in use during the time slot shown. |
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NOTE: All headers are clickable, allowing you to reorder the report as required. |
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If you would like to go back and view this report for a larger section of the organisation, click on the appropriate link in the breadcrumb, as shown below:-You can easily re-run your report to cover a larger organisational scope by clicking an element of the breadcrumb as shown below:
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