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| Header | Description |
|---|
| Time slot | The time of day in half-hour periods. |
| Total duration | The total duration of all calls made or received within the time slot shown. |
| Max busy | Shows the The maximum number of trunks in use during the time slot shown. |
| Average busy | Shows the The average number of trunks in use during the time slot shown. |
| Tip |
|---|
NOTE: All column headers are clickable, allowing you to dynamically reorder the report as requiredresults. |
You can easily re-run your report to cover a larger organisational scope, by clicking an element of the breadcrumb as shown below:
...
If you chose to run the report in
format, the report will consist of three pages.
The first page shows the login name of the person who has prepared/scheduled the report, the entity you are reporting on, the period covered and any filters used in the report.
| Screenshotmacro |
|---|
| Border | false |
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| URL | /download/attachments/4817246/busy_channels_pdf_1.png |
|---|
|
The second page has a graph depicting the average and maximum number of channels used, as shown below:
| Screenshotmacro |
|---|
| Border | false |
|---|
| URL | /download/attachments/4817246/busy_channels_pdf_2.png |
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|
The third page breaks down the graph into detail, showing the time slots with the maximum and average number of busy channels and the total duration of time spent on calls.
| Screenshotmacro |
|---|
| Border | false |
|---|
| URL | /download/attachments/4817246/busy_channels_pdf_3.png |
|---|
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XML format
If you choose chose to run the report in
format, the output might be difficult to read; however, this might be very userful when you need to provide a call logging feed to other applications.
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