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A new window will appear, where you can select the reporting criteria for parameters of your report.
Selecting the reporting period
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This filter allows you to define the type of call you want to report on, in terms of where the call originated and where it was delivered, e.g. incoming, outgoing, internal , etc. To report on all types of call, set this to All calls.
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More details about each report format are available in the Setting the report format section above.
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<a id="Creating the report"></a> |
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