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Reporting_option
OptionExclude weekends

 

Show unconnected calls

To show unconnected calls in your report results, select the text box provided:

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Reporting_option
OptionHide unused

 

Sort order

Choose from the

Referencemacro
LabelSort order
 drop-down list whether you want the results of the report to appear in ascending or descending order.

Reporting_filter
FilterSort order
ValueAscending
OptionSort order

 

Sort results by

To sort your report's results by a particular column, select it from the 

Referencemacro
LabelSort results by
 drop-down list.

 

Reporting_filter
FilterSort results by
ValueName

Selecting the report format

This section allows you to choose the media format of your completed report. The formats available are WebPDFExcelCSV and XML.

More details about each report format are available in the Setting the report format section above.

HTML
<a id="Creating the report"></a>

Creating the report

When you have chosen selected a reporting period , and are happy with your selections, you have two options:

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and have chosen any filters and options, you can either run the report immediately by clicking on the Run now button, or schedule it for future delivery.

Screenshotmacro
Borderfalse
URL/download/attachments/4817244/creating_the_report.png

If you click on the Run now button, the report will run instantly in your chosen format.

If you want to schedule the report to run at a later time, follow the instruction given in the Schedule a report section.

 

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<a id="The report's results"></a>

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