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This section allows you to choose the output media format of your completed report. To select the desired format, click on the drop-down list and choose from the available options: Web, PDF, Excel, CSV and XML. The formats available are
, , , and .More details about each report format are available in the Setting the report format section above.
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Creating the report
When you have chosen selected a reporting period , and are happy with your selections, you have two options:
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and have chosen any filters and options, you can either run the report immediately by clicking on the
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If you click on the Run now button, the report will run instantly in your chosen format.
If you want to schedule the report to run at a later time, follow the instruction given in the Schedule a report section.
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The report's results
When selecting WEB as the output format, this report will appear as below. To view details of any filters or selection parameters used in creating this report, simply click on About this report on Below is an example of this report's output in Web format. By clicking on the About this report link at the top-right corner of the page, you can review any filters and options that have been applied to the report.
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As with all reports , the header produced by TIM Plus, each page of the report includes the following information:
- the report's title, e.g. Account Summary
- the date and time of that the report was generated
- the name of the report, if applicable
The WEB format allows for complete flexibility when viewing any report. All headers are clickable, allowing you to re-arrange the report layout in seconds, to sort the calls in ascending or decending order based on the header clicked Web format is the most interactive of all formats: all column headers are click-sortable and most graphical and tabular elements can be drilled down into, allowing deeper analysis of your results.
The headers of this report are as follows:
| Header | Description |
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| Date & Time | This column shows the The date and time when the call was madestarted. |
| Dialled number | The telephone number that was dialled. |
| Destination | This is the The location name associated with the number dialled. Please note that any number can be customised with its own specific duration in the locations field of the Directory. |
| Duration | The duration field shows the total time spent on the call in (hh:mm:ss format). |
| Cost | This is the The total cost of the call. Please note that on multi-national sites the cost would normally be set to appear in , irrespective of the local currency. |
| Subtotal | The subtotal cost of all outgoing calls for each user, made during the period covered by this bill excluding any local taxes. |
| Bill total | The total cost of all outgoing calls made during the period covered by this bill , excluding any local taxes. |
| Tax (20.0%) | The amount of any local tax that applies to the bill. The tax rate is settable. |
| Total payable | The total amount payable, including any taxes. |
If you would like to go back and view this report for a larger section of the organisationTo modify your report to cover a larger organisational scope, click on the appropriate link in the breadcrumb, an element of the breadcrumb as shown below:-
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