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Once you have selected the scope of your report, click on the button to set additional report parameters and options. To run the report immediately without doing so, press the button.
Selecting the report filters
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You can use the ! symbol to explicitly exclude a trunk access code from the report's results, and/or the
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Selecting the report options
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Summary only
To show only a summary of lost calls, instead of a list of all calls, tick the box Summary only , as shown below:
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