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To apply a markup for an individual user, navigate to the 

Tabmacro
LabelDirectory
 tab, select the user and click the 
Buttonmacro
LabelProperties
 button.  On the User properties window that appears, select the Markup tab and enter a percentage markup in the box provided, then click on the Save button.

Screenshotmacro
Borderfalse
URL/download/attachments/4817257/phone_bill_markup_user.png

Adding a fixed charge

A  fixed charge for items other than phone calls can also be added inside the Directory, at individual user level.

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To add a fixed charge for a particular user, navigate to the 

Tabmacro
LabelDirectory
 tab, select the user and click the 
Buttonmacro
LabelProperties
 button.  On the User properties window that appears, select the 
Tabmacro
LabelCharge
 tab and enter a description and percentage charge in the boxes provided, then click on the 
Buttonmacro
LabelSave
 button.

Screenshotmacro
Borderfalse
URL/download/attachments/4817257/phone_bill_charges_user.png

HTML
<a id="Running the report"></a>

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