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If both a site and group have been selected, you can further limit the report's results to include only calls by involving a particular user, by selecting it that user from the drop-down list.
| Reporting_filter | ||||
|---|---|---|---|---|
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Once you have selected the scope of your report, click click on the button to set additional report parameters and options. To , or to run the report immediately without doing so, press the click the button.
Selecting the report filters
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| Reporting_option | ||
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Summary only
To show only a summary of lost calls, instead of a an itemised list of all calls, tick the box Summary only, as shown below:
| Reporting_option | ||
|---|---|---|
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Choose from the Group calls by drop-down list the column by which how you want to group your results.:
| Reporting_filter | ||||
|---|---|---|---|---|
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As with all reports produced by TIM Plus, each page of the report includes the following information:
- the report's title, e.g. Account Summary
- the date and time that the report was generated
- the name of the report, if applicable
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