Top Calls

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The Top Calls report is useful for discovering unusual calling patterns and identifying the top calls, in terms of cost or duration, for your entire organisation or a specific group of extensions. The report is useful for uncovering abuse or for identifying who is making expensive types of calls, for example calls to Directory Enquiries.potential abuse, by highlighting the longest and most costly calls made by people in your organisation.  

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Sort data by

You may To choose to sort the results based on any of the options in the drop-down list below:the criteria that is used in determining the top calls, select a field from the 

Sort order

Choose whether you would like the results of the report to appear in ascending or descending order, by selecting from the drop-down box.

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