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By default, the

Referencemacro
LabelMost recent calls
panel displays the most recent calls that have been processed by TIM Plus. Calls are arranged with the most recent at the top of the list. The headers of the call list can be customised to show  XXXXX panel can be customised to show the columns that each user prefers to seeTo rearrange the results using a different criteria, click on a column header.

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URL/download/attachments/4817127/search_results.png

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  • Green: Incoming calls
  • Light green: Answered transferred calls
  • Blue: Outgoing calls
  • Light blue: Outgoing non-connected calls
  • Gray: Internal calls
  • Mauve: Internal non-connected call
  • Red: Abandoned DDI calls (direct Dial in)
  • Pink: Tandem call
Info

The calls you see in the list will depend on the placement of your login account in the

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Directory. For example, if you only have access to one site's data, you will only see calls from that site. If you are an administrator, all calls from all sites will be shown.

Columns displayed

The columns shown in the Most Recent Calls list can be customised specifically for each particular web user. To do this, click on Columns to display the following column selection panel:

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