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The

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LabelInactivity
option allows you to set up an inactivity timer that notifies you when no data is being received in the call logger. You can decide at what the time interval you want the inactivity timer to be set up the inactivity timer and also if you want to exclude specific hours or days , of the week when you are not expecting any call activity (e.g. during the weekend).

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URL/download/attachments/4817202/sites_inactivity.png

You can also decide who gets the alert, by filling their e-mail details in the box provided.

Enable inactivity timer

You can determine how long you want to wait for a call before activating the inactivity timer and who do you want to send it the alert to, by simply filling entering the details in the inactivity timer fieldsboxes provided.

Reset connection on inactivity

If this box is ticked, the system will automatically resets reset the connectsion to the PBXtelephone system.

Exclude days and hours from inactivity monitoring

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