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Alarms

In order to monitor specific call events on the system, TIM Plus gives you the options option to set up alarms on the system that can be triggered by specific eventsthat trigger when certain criteria are met, e.g. when calls above a certain duration are made, when specific numbers are dialled or when defined cost-thresholds are exceeded).

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An alarm can be set to activate when a call exceeds a pre-set cost; . Please note that the cost will relate to the local currency, e.g. in the screenshot above, the 

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An alarm can be activated when a call exceeding exceeds a predetermined duration is made by anyone on this site. All durations are shown , measured in seconds (e.g. 30 minutes = 1800 seconds).

Missed call alarm

You An alarm for missed calls can be alerted if any calls are missed for the site also be set up on the system, by ticking the box alongside the Enable missed call alarms for this site, then, type in .

Delivering the alarm notification

To receive an alarm notification from TIM Plus, type the e-mail address of the person who you would like to send notification to as shown above. You may type multiple e-mail addresses as long as you separate them by receive it in the text box provided, as shown above; to send the alarm to more than one e-mail address, separate each entry with a comma.