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This section allows you to further narrow down your report results, by excluding certain types of calls or sorting the results in a particular manner. These options are specific to the type of report you are running and will differ from report to report. Next to each option there is an
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which, if clicked, opens a help prompt describing that particular option....
In the example above, the user wants to exclude weekends and transferred calls, as well as missed calls that are shorter than 3 seconds.
Run or schedule the report
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