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The

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LabelTelephony
tab gives you the option to exclude the current selected group from being logged or recorded in the system - assuming a call recording devices device is integrated with attached to TIM Plus.

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URL/download/attachments/4817891/user_groups_telephony.png

  • Do not log -  calls are not being logged and the call recordings - if applicable - are not accessible. The associated audio file is not being deleted, but there is no call log to be matched against.
  • Do not record calls - calls are not being recorded;
  • Exclude users from call statistics - calls are logged, but not included in any 
    Referencemacro
    LabelStats Points
    objects, therefore, they will not be shown show on display boards.
Info

 Any users in a group that is set to Do not log will not count towards your user license.

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