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When you first configure the system, a user group, called Discovered Users, is created by default in the Directory. The function of the 

Referencemacro
LabelDiscovered usersUsers
folder is to pick up newly discovered extensions and it should not be renamed or deleted from the system. Once you have created your own groups, you can move extensions from the Discovered Users folder to the newly created ones. For information on how to move users from one group to another, check the Moving a user between two groups section.

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  • Do not log -  calls are not being logged and the call recordings - if applicable - are not accessible. The associated audio file is not being deleted, but there is no call log to be matched against.
  • Do not record calls - calls are not being recorded;
  • Exclude users from call statistics - calls are being logged, but not included in any 
    Referencemacro
    LabelStats Points
    any stats points objects, therefore, they will not show on display boards.

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