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What is a Channel group?
Channel groups are , - as the name suggest , - containers of channels or (telephone lines) configured on your switch. Channel groups will normally reflect the type of line coming into your organisation and their groupings, e.g. ISDN 30, ISDN2, Analogue Fax lines etc.
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When you first configure the system, a channel group, called Discovered Channels, is created by default in the Directory. The function of the Discovered Channels folder is to pick up newly discovered channels and it should not be renamed or deleted from the system. Once you have created your own groups, you can move channels from the Discovered Channels folder to the newly created ones. For information on how to move channels from one group to another, check the Moving a channel between two groups section.
By default, a folder called
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Channel groups will normally reflect the type of line coming into your organisation and their groupings (e.g. ISDN 30, ISDN2, Analogue Fax lines etc.)
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