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When you first configure the system, a channel group, called Discovered Channels, is created by default in the Directory. The function of the Discovered Channels folder is to pick up newly discovered channels and it should not be renamed or deleted from the system. Once you have created your own groups, you can move channels from the Discovered Channels folder to the newly created ones. For information on how to move channels from one group to another, check the  Moving a channel between two groups section.

 

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If you are synchronising with a third party system, e.g. Cisco AXL, you will automatically pick up the channel groups as they are configured in your phone system.

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<a id="Adding a Channel group"></a>

Adding a Channel group

If you are not using any directory synchronisation object, TIM Plus will not know what groups exist within your organisation. In this instance a Discovered Channels folder is automatically added to the DirectoryTo add a new channel group to the Directory, click on the Add button at the top-right of the Groups panel.

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Info

If you are synchronising with a third party system (e.g. Cisco AXL), you will automatically pick up the Channel groups as they are configured in your phone system.

Once you create your own groups in the system, you can move channels from the Discovered Channels folder to any other folder of your choice. For information on how to do this, visit the Moving a Channel between Channel groups section.

If you would like to add additional groups yourself, ensure that you have theChannel groupstab selected, then click on theAddbutton on the  top right corner of the panel. This will open a new window allowing you to add A new window will appear, allowing you to enter the group's name and any access code your group  the group might be using. Once you set these parameters, click on theAddbutton and a new group folder will be created in the Directory. 

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Click on theAdd button to add the new group to the Directory.

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<a id="Configuring a Channel group"></a>

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