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Finding a user

To search for a user within in the system and see in which group it is located, select the Directory tab and then click on the Find button on at the top-right corner of the Contents panel, as shown belowscreen:

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A In the new window will pop-up. Enter in that opens, enter the name or extension number of the user you are looking for and press the, then click on Search button. The search results will appear in the same window, as shown below:

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Info

Before adding a new user in the system, search the Directory for the extension number you want to add, to ensure the user doesn't exist already in the system and you are not creating any duplications.

To add a new user in the system, click on the Directory tab and select the site and the user group where you want to create the new entity, then click on theAdd newbutton on the top-right corner of the Contents panel. The example below shows a user being added in the London Accounts group:

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