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To add a new user in the system, click on the Directory tab and select the site and the user group where you want to create the new entity and , then click on theAdd new button at the top-right corner of the Contents panel. The example below shows a user being added in the London Accounts group:

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A new window will pop up open, allowing you to to add properties for this configure the properties of the user:

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The fields of this window are as followsEach tab in the User properties window is explained below:

FieldDescription
NameEnter the name you want associated with The name of the user in this field. If no name is entered, the default is the extension number will show instead.
ExtensionEnter the main extension number you would like to associate with this UserThe extension number of the user.
E-mailAdd the The e-mail address you would like to associate with this Userof the user.
Alt extensionEnter any alternative extension numbers you would like to associate with this UserThe alternative extension number(s) or the partial DDI number of the user, if applicable.
CommentThis field is for free textAny comments you want to add for this user.

Once you have filled in configured the details for that user's properties, click on theAdd button, as shown below:

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